Frequently Asked Questions

  1. Before my child starts at the nursery, are there any introductory sessions and do I have to pay for these?

  2. If my child is absent from any booked session, should I contact the nursery?

  3. Will I be charged full fees for taking holidays?

  4. Will I be charged for any other absences?

  5. Do I have to bring baby food and milk in to nursery?

  6. Is Calpol provided?

  7. Can I bring my child in to nursery with medication?

  8. Can I send another person (i.e. a friend of family member) to pick my child up from nursery?

  9. Does the nursery charge for any late collections of children?

  10. Do I have to give notice when terminating my child’s attendance at nursery?


Before my child starts at the nursery, are there any introductory sessions and do I have to pay for these?

Yes, the nursery allows approximately two weeks of introductory sessions starting from a one hour stay to one full half day session. These are free of charge.

 

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If my child is absent from any booked session, should I contact the nursery?

Yes, at all times and as soon as possible.

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Will I be charged full fees for taking holidays?

No, half fees are due during holidays.

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Will I be charged for any other absences?

Yes

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Do I have to bring baby food and milk in to nursery?

Yes, until your child is able to eat the nursery’s cooked food.

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Is Calpol provided?

Parents should provide the nursery with Calpol, clearly labelled with the child’s name.

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Can I bring my child in to nursery with medication?

Yes, if it is prescribed by a general practitioner and written permission is given by parents for the nursery staff to administer the medication.

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Can I send another person (i.e. a friend of family member) to pick my child up from nursery?

Yes, if that person is named on the child’s personal record sheet.

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Does the nursery charge for any late collections of children?

No, as long as it’s not a regular occurrence.

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Do I have to give notice when terminating my child’s attendance at nursery?

Yes, two weeks notice is required.

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